Terms and Conditions

Terms and Conditions for ES VIBES

Introduction

Welcome to ES VIBES! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

By using our website and services, you consent to the practices described in this Privacy Policy.

Definitions

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"Company" refers to ES VIBES

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"Service" refers to the website and e-commerce platform

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"User" refers to anyone who accesses or uses our service

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"Products" refers to t-shirts and merchandise sold through our platform

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"Content" refers to text, images, videos, and other materials on our website

Use of Website

Permitted Use

You may use our website for:

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Browsing and purchasing products

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Creating and managing your account

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Communicating with customer service

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Accessing product information and reviews

Prohibited Use

You agree not to:

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Use the website for any unlawful purpose

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Attempt to gain unauthorized access to our systems

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Upload malicious code or viruses

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Harvest or collect user information

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Interfere with website functionality

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Violate any applicable laws or regulations

Account Registration

To access certain features, you may need to create an account. When creating an account, you agree to:

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Provide accurate and complete information

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Keep your login credentials secure

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Update your information as necessary

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Be responsible for all activities under your account

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Notify us immediately of any unauthorized use

Note: You must be at least 18 years old to create an account or have parental consent.

Products and Pricing

Product Information

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We strive to provide accurate product descriptions and images

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Colors may vary slightly due to monitor settings

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Product availability is subject to change without notice

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We reserve the right to discontinue products at any time

Pricing

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All prices are listed in Bangladeshi Taka (BDT)

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Prices are subject to change without prior notice

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Promotional offers have terms and conditions

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Shipping charges are additional unless specified

Orders and Payments

Order Process

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Orders are subject to acceptance and availability

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We reserve the right to cancel orders for any reason

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Order confirmations will be sent via email

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Processing time is 1-3 business days

Payment Methods

We accept the following payment methods:

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Cash on Delivery (COD)

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bKash Mobile Banking

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Nagad Mobile Banking

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Bank Transfer

Shipping and Delivery

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Delivery within Dhaka: 1-2 business days

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Delivery outside Dhaka: 3-5 business days

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Shipping charges apply based on location

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We are not responsible for delays due to unforeseen circumstances

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Address accuracy is the customer's responsibility

Free Shipping: Available for orders above BDT 1000 within Dhaka

Returns and Refunds

Return Policy

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Returns accepted within 7 days of delivery

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Items must be unused and in original condition

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Original packaging and tags must be intact

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Customer responsible for return shipping costs

Refund Process

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Refunds processed within 7-10 business days

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Refunds issued to original payment method

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Shipping charges are non-refundable

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Damaged or defective items eligible for full refund

Intellectual Property

All content on this website, including designs, logos, text, graphics, and images, is the property of ES VIBES and is protected by copyright and trademark laws.

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You may not reproduce, distribute, or modify our content

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Product designs are original or licensed

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ES VIBES logo and branding are registered trademarks

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Unauthorized use may result in legal action

Limitation of Liability

ES VIBES shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or products.

Maximum Liability: Our total liability shall not exceed the amount you paid for the specific product or service.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices regarding the collection and use of your personal information.

Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of our services constitutes acceptance of the modified terms.

Notification: Significant changes will be communicated via email or website notification.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

ES VIBES

Email: support@esvibes.com

Address: Tongi Bazar, Gazipur - 1710, Bangladesh

Phone: +880-XXX-XXXXXX

Business Hours: 9:00 AM - 6:00 PM (Saturday - Thursday)

Agreement Acknowledgment

By using ES VIBES website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

ES
ES VIBES

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Bringing you good vibes, quality content, and meaningful experiences that matter.

Contact

contact@esvibes.com

+880 1816628413

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ES VIBES

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